Tag Fios

The Switch

So, we made the switch to Verizon FIOS this week.

I had been checking the FIOS availablity page every few months to no avail. The towns next door to us had had FIOS for over a year. Then finally last week I happened to check and suddenly it was available.

We were surprised by how much money we could save with the phone/internet/cable service, even with a ton of premium cable channels and a faster internet plan and signed up right away. However, we ended up having to speak with Verizon sales three different times on three different days to get our order right. We found out the third time that the order wasn’t done right at all, and instead of a multi-stream cable card (for my TiVo HD) and a regular cable box, they were going to send us an HD cable box and a regular cable box. By the third phone sales person, though, we finally got someone who actually knew what a TiVo was and what a cable card was, and set up the order properly.

(Read the rest)

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